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Field teams, centralized

Contact management that keeps every customer close.

Capture every client, site, and conversation in one shared record, so your team always knows the full story before the call, quote, or visit.

Happy customer contact summary

Contact management suite

The full customer story, ready when you need it.

Every customer detail, job note, and conversation stays together so the right info is always on hand.

Single source of truth

Every contact, every job, connected.

Keep client history, paperwork, and communication in one view so handoffs never miss a detail.

CR

Unified contact record

Names, addresses, phones, and notes saved alongside full job history.

TL

Timeline of touchpoints

Calls, meetings, and emails tracked by person, date, and context.

PF

Paperwork stays linked

Quotes, invoices, surveys, and forms tied to the right client.

SF

Smart tags and filters

Find contacts by job type, location, or kit installed last time.

PH

Files and photos

Upload compliance certificates, site notes, and evidence instantly.

EQ

Quote-to-job flow

Create jobs, build quotes, and invoice without switching records.

Contact performance

The metrics teams care about.

Track response speed, follow-ups, and client history without juggling systems.

Response time

2.1h

32% faster

Follow-ups due

14

Auto-assigned

Quotes sent

38

This month

Repeat work

62%

From existing clients

Benchmarks vary by team size

Contact tracking software

Know who to call, what was promised, and what is next.

Import contacts, track every interaction, and move from conversation to quote without losing context.

  • 1 Import contacts and keep your list tidy.
  • 2 Log every call, email, and meeting in the same record.
  • 3 Convert conversations into quotes and invoices in minutes.
  • 4 Tag and filter contacts for fast follow-ups.
CRM contact management illustration

Contact lifecycle

Every relationship moves forward.

Turn conversations into booked work with a clear, repeatable path.

01

Capture the lead

Log details from calls, forms, or email in one record.

No details lost
02

Confirm the visit

Schedule surveys and note site access or compliance needs.

Fewer missed visits
03

Send the quote

Build quotes directly from the contact record.

Faster turnaround
04

Complete the job

Keep photos, notes, and updates tied to the client.

Clean handoffs
05

Win repeat work

Follow-ups and reminders keep customers coming back.

Higher retention

Teams stay aligned

Each role sees what matters most.

Give every team member a clear, shared view of the same contact without noise.

OF

Office view

See timelines, documents, and outstanding tasks at a glance.

FD

Field view

Access site notes, photos, and history on the go.

MG

Manager view

Track follow-ups, pipelines, and workload health.

FN

Finance view

Match quotes, invoices, and payments to the right client.

Contact dashboard

Customer history

Live

Next action

Follow up quote

Thu, 10:30 AM

Last service

Boiler install

Jan 22, 2026

Recent activity Today
Call logged - compliance notes updated 09:14
Survey attached to job record 08:40
Invoice sent to finance contact Yesterday

Personal contact management

Never lose a follow-up again.

Automated reminders, complete communication history, and recurring job tracking keep every relationship moving forward.

  • 1 All contact notes, emails, and files in one place.
  • 2 Recurring jobs and reminders without manual chasing.
  • 3 Full job history on screen for faster answers.

Security and control

Protect every contact record.

Built-in safeguards keep customer data secure while teams stay productive.

AWS hosting Encrypted storage Role-based access Audit-ready exports

Granular permissions

Control who can view, edit, or export contact data.

Automatic backups

Contact history and files are protected by routine backups.

Secure file storage

Certificates, photos, and notes are stored with access controls.

Activity visibility

Track updates and changes to keep records accountable.

Leave manual contact management behind.

Give your team one shared view of every customer and every job.