AI Field Service Automation for Trades
Luna is the AI assistant for field service and trade businesses. Automate work orders, job stages, and follow-ups with field service workflow automation that reduces travel time and balances workloads.
Intelligent scheduling and dispatch
AI dispatch and scheduling software that sends the right engineer to the right job with skills-based scheduling.
Job management automation for trades
Turn work orders into a repeatable workflow with automated status changes, approvals, and handoffs.
Customer history at a glance
See customer history, site notes, and real-time job updates so techs arrive prepared.
Field service workflow automation
Automate job follow-ups, reminders, and confirmations to reduce no-shows and missed steps.
Day in the life
See Luna respond in real time.
From intake to closeout, the field service management AI copilot keeps every step in context.
Request intake
Your request is captured
OnlineData retrieval
Records matched
Live syncSummary draft
Actionable response
Formatted- Boiler repair - Jay (09:30)
- Leak check - Sophie (11:00)
- Site visit - Malik (14:15)
Automation queued
Next steps scheduled
QueuedOutcome delivered
Summary shared
SentHow Luna helps
Your field service management AI copilot
Retrieve system data, answer questions, and automate tasks in one place. Luna brings AI field service automation to scheduling, dispatch, and follow-ups.
- 1 Workflow templates and automation for every job stage.
- 2 Intelligent scheduling with skills-based dispatch and workload balancing.
- 3 Automate job follow-ups, reminders, and confirmations to reduce no-shows.
Urgent jobs today
- Boiler repair - Jay (09:30)
- Leak check - Sophie (11:00)
- Site visit - Malik (14:15)
Next actions
- Traffic: M5 delays near J9
- Weather: Light rain until 14:00
- Supplier: Parts in stock - next-day delivery
Vehicle locations
* Vehicle tracking requires IoT hardware.
Real-time intelligence
Luna accesses the web and live systems.
Bring in current information, track vehicle locations, and surface updates as they happen.
- 1 Live web sources for traffic, weather, supplier status, and alerts.
- 2 Vehicle locations, ETAs, and capacity for workload balancing.
- 3 Predictive maintenance insights and instant updates to the right team members.
Customer Insight
Luna keeps dispatch, scheduling, and follow-ups on track.
"We dispatch the right engineer to the right job with fewer calls and less guesswork."
C. Turner
Operations Lead
"Customer history is right there. It improves first-time fix rates and keeps techs prepared."
B. Singh
Office Manager
"Automated reminders and confirmations cut no-shows and keep every job moving."
M. Reyes
Service Coordinator
Work Order Automation
Create, update, and progress work orders with fewer clicks. Luna keeps job stages, handoffs, and approvals moving without manual chasing.
AI Dispatch and Scheduling
Use intelligent scheduling to dispatch the right engineer to the right job. Balance workloads, reduce travel time, and improve first-time fix rates.
Quote-to-Cash Automation
From quoting to scheduling to invoicing, Luna automates the follow-ups and next steps that keep revenue flowing.
Create and progress jobs
Stages, handoffs, and approvals update automatically.
Match skills to the right job
Balance workloads and reduce travel time.
Follow-ups and invoicing
Automated reminders keep revenue moving.
FAQ
Frequently Asked Questions
What can Luna help me with? + -
Luna is an AI assistant for field service management. It answers questions using your business data, automates work order updates, and supports field service workflow automation. You can use it for AI dispatch and scheduling software tasks, real-time job updates, automated reminders and confirmations, and job management automation for trades.
Is Luna secure and private? + -
Yes. Luna uses enterprise-grade security and privacy protocols. Your data is protected and handled confidentially for your organization.
Can Luna integrate with my existing tools? + -
Luna connects with common field service systems, CRMs, and scheduling tools. This keeps customer history at a glance, syncs live job updates, and enables work order automation across platforms.
How do I get started with Luna? + -
Book a demo or contact our team. We guide you through setup, connect your tools, and tailor workflows to your team.
What makes Luna unique? + -
Luna is a field service management AI copilot, built for trades and service teams. It pairs intelligent scheduling with AI agents for field service so tasks, follow-ups, and handoffs stay on track.